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Ways not to use text messaging

“[A]fter the airline sent a text message to relatives saying it “deeply regrets that we have to assume beyond any reasonable doubt that MH370 has been lost and that none of those onboard survived.”

From ‘All lives are lost’ [cnn.com]
By Michael Pearson and Jethro Mullen on CNN.com

What the fuck? A text message? An SMS? Wouldn’t want to be the person who decide that was the best way to inform people their friends and family on MH370 are dead. Worse than firing people by SMS.

One reply on “Ways not to use text messaging”

This just adds insult to the pain. I cannot believe there was not better way (or cost efficient, because I’m assuming thats what the airline was thinking about when it opted for this option) to inform those poor families. The people who made this decision should be fired….by sms.

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