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Proper service

November 25th, 2013

So, Adobe got hacked. I got a letter in the mail explaining this. Ok, fine. Thanks. And email would have been better. Why a physical letter? All the way from Ireland to Singapore.

It arrived a day after I got an email from Evernote telling me:

There were published reports recently of a security breach at Adobe that may have exposed private information, including Adobe passwords, email addresses and passwords hints of millions of users. The list of compromised Adobe accounts has been uploaded to the web. We compared this list to our user email addresses and found that the email address you used to register for an Evernote account is on the list of exposed Adobe accounts.

Now that’s what I call service.

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