thats bs!

I called to make a claim on my insurance to replace my window and cd’s. Then I was told that the cd’s and S██████s DVD may not be covered by my comprehensive insurance. Excuse me? What the hell makes it ‘comprehensive?’ The lady at the call center said a claims rep would call me tomorrow to speak with me but she believes that items in the auto which are not part of the auto are not covered by the insurance but by renters insurance. We’ll find out tomorrow. I’m going to be really pissed if the cd’s are not covered.